Guarantee
Returns & 30-day promise
Try Elovia with confidence. If it’s not right for you, we’re here to make it right.
30-day money-back guarantee
If you’re unsatisfied with your purchase, contact us within 30 days of delivery. We’ll guide you through return eligibility and next steps.
- Request a return within 30 days of delivery
- Include your order number and reason for return
- Use the instructions provided by our support team
- Refunds are issued to the original payment method after inspection
Please note
Returned items should be in original condition where required by policy. Opened cosmetics may have limited return eligibility under local regulations — our team will confirm what applies to your order.