Help center

Frequently asked questions

Clear answers about Elovia Purple Essential Oil Serum, shipping, and returns.

How do I use Elovia serum?

Apply a few drops to a clean, dry scalp. Massage gently with your fingertips. Use consistently, ideally daily or as directed on the label. Avoid rinsing out immediately so the oils can absorb.

When will I see results?

Many customers notice improvements in scalp comfort and hair feel within the first few weeks. Visible changes in density or shedding often take 8–12 weeks of consistent use. Individual results vary.

Is it suitable for all hair types?

Yes — the formula is designed for all hair types when used as directed. If you have a sensitive scalp or a medical condition, consult a professional before use.

Will it make my hair greasy?

Elovia is crafted to absorb cleanly. Start with a small amount and adjust based on your hair’s thickness and porosity.

Do you offer a guarantee?

Yes. If you’re not satisfied within 30 days of delivery, contact us for return instructions under our money-back guarantee policy.

Where do you ship?

We offer worldwide shipping on eligible orders. Delivery times depend on your location and carrier. See our Shipping page for details.

Is Elovia cruelty-free?

Yes. We do not test our products on animals.

Still need help?

Contact support